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quality restorations reviews

5/5

Stop searching, stop getting other quotes and just hire Doug and his team.

We built two homes (the first half of the construction was during the pandemic) and Doug and his team were the most: (1) responsive, (2) clear communicators, (3) timely, (4) on budget, and (5) precise people we dealt with. I could not believe the level of service, quality of workmanship and speed. I wish all of our trades were like Doug and his team (a special shout out to Patrick).

What is more, when we were struggling to get our occupancy certificate because another trade didnt do their job, Doug and Patrick stepped in, no questions asked, charged us almost nothing for the fix, and help ensure we were able to get our occupancy on time for the move.

I have not and would not leave a review like this for any other trade. If you want peace of mind (ie, no stress about budget, no stress about quality, no stress about timing and chasing contractors, and the confidence you can clearly communicate what you want and get what you want) these are your guys.

Customer

5/5

Doug was very friendly and knowledgeable and seems to have a lot of past and current experience with multiple types of (decking) projects. His team that were working here were also great! Very friendly and helpful.

It was a bit of a tricky situation to do 3 decks (3 townhomes) in our tight little space but they did it, and were clean and organized.

So far, the composite decking seems to be much easier to maintain than wood, and I really like the colour!

I will say it took a bit longer than expected – I get delays happen – but potentially taking on a lot of projects at one time results in others get pushed back so that was a bit disappointing.

Overall, I love my deck and have gotten lots of good use from it since
being finished! 😀

Customer

5/5

We had several quotes for a 2 story rear addition but right from the start Dougs was the most thorough. Doug and his team went through all of the details with us and ensured we understood the complexity and where things could be challenging. The work done was exceptional and you will never find a harder working and more talented group than Mike, Andrew, Dale, Brad, Mike (electrican) and Wes. Doug oversaw the project perfectly and when the city requested additional items (sump pump) the costs were kept to a reasonable level.

We were building during a pandemic but they never let supply chain issues become a challenge.

When they encountered issues they worked with out architect and engineer to come up with cost effective and properly done solutions. I am not one to make a recommendation lightly but I cannot recommend them more.

In fact once we enjoy the existing house for a bit, we will get them back to do a few more items!

Customer

10/10

We had several quotes for a 2 story rear addition, but right from the start, Dougs was the most thorough. Doug and his team went through all of the details with us and ensured we understood the complexity and where things could be challenging.

The work done was exceptional, and you will never find a harder-working and more talented group than Mike, Andrew, Dale, Brad, Mike (electrician) and Wes. Doug oversaw the project perfectly and when the city requested additional items (sump pump) the costs were kept to a reasonable level.

We were building during a pandemic but they never let supply chain issues become a challenge. When they encountered issues they worked with our architect and engineer to come up with cost-effective and properly done solutions.

I am not one to make a recommendation lightly but I cannot recommend them more. In fact, once we enjoy the existing house for a bit, we will get them back to do a few more items!

Customer

10/10

We needed to have our front porch rebuilt after it had to be demolished as part of the waterproofing work. I wanted to make sure that whatever was built matched the neighbouring houses.

Doug came and assessed our house as well as a neighbour’s front porch and promptly gave a quote. After we accepted, he was able to provide an earlier date for the project, which we really appreciated.

The work was completed quickly, and the porch looks great (it’s consistent with the other houses), including the painting. I would certainly recommend this company!

Customer

10/10

The team at Quality Restorations were a pleasure to work with and could not have been more professional.

They were quick to respond from the start, addressed any setbacks right away, and coordinated seamlessly with my other contractors.

The build staff was on time every day and kept the site clean. When we discovered that the brick pillar needed some repair work, the estimate was ready the next day. 

The mason completed the repair the following working day so work could continue on the porch. The build staff did a meticulous job, particularly on the Ipe porch and skirting. I appreciate it’s not an easy material to work with, especially in the winter.

The quality of the work is really top-notch.
I would definitely hire them for future projects and would recommend them to anyone looking for professional, responsive contractors.

Customer

HOMESTARS

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